Japanese girlfriend visiting me in Canada - questions at border control? Download Version 5.2.0 View Release Note macOS Supports SSL VPN, IPsec XAuth, and IKEv2 EAP Mobile The only fix is reboot 2862N, reboot client PCs and go again. To be able to use the browser-based Java SSL Tunnel feature, the web browser must support Java as an NPAPI plugin. The update has not been fixed as of January 20, 2022 so it seems the only remedy is to uninstall and block it for now. Are the S&P 500 and Dow Jones Industrial Average securities? How did muzzle-loaded rifled artillery solve the problems of the hand-held rifle? Site design / logo 2022 Stack Exchange Inc; user contributions licensed under CC BY-SA. It is now possible to connect the VPN, select the profile from the list on the main window and click the Connect button: That will pop-up a window to enter the User Name and Password settings, the username and password were configured in the profile so should already be configured. You must have JavaScript enabled in your browser to utilise the full functionality of this website. In my case, the network administrator changed the vpn server configuration, so I got error 789, after changing my vpn config from VPN Type L2TP to the correct PPTP or Automatic, it worked. If that does not work, you will have to manually set the encryption method for both server and clients so they are compatible. "LT2P based VPN client is behind NAT" - is this requirement for real? JavaScript seems to be disabled in your browser. We recommend L2TP is always used with IPSec if the traffic is sensitive or transmitted unencrypted because L2TP on it's own does not provide encryption. To use DrayTek SSL Tunnel, use the SmartVPN client instead. Run Smart VPN client and add a profile as follows: Select "IPsec Xauth" for Type Give the name of the profile Enter the router's WAN IP address or domain at Server Enter Account and Password. Once the password has been set for the VPN, the Create button will no longer be greyed out, click Create to save the VPN profile. On the problem-client, go to the IPsec Settings tab. If the Windows Firewall is disabled, the Smart VPN Client will attempt to establish the IPsec portion of the tunnel and will give an error when it cannot establish the L2TP portion of the VPN tunnel. rev2022.12.9.43105. I will check the services also. Downloads If it's enabled, all traffic including Internet access will pass through the VPN tunnel. The Status text displays in red if the user is not connected and will display in green when the user has connected. The Java SSL Tunnel VPN client runs from the router's SSL VPN web interface, it uses a virtual device driver in Windows to operate and requires . I will check the firewall settings, but that is controlled by the Antivirus. Here are solutions you can use to fix Windows 10 VPN error 789 on your computer. Knowledgebase Are there breakers which can be triggered by an external signal and have to be reset by hand? Under Data protection, select Advanced, and then Customize. I've tried to change the network profile from Public to Private. If the certificate does not match the verification requirements, the Smart VPN application will not allow the VPN tunnel to establish. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. News Disable AV-software Part 2. Open the DrayTek Smart VPN application and press + to create a new VPN profile: The Create button will be greyed out, click the Authentication Settings button to continue: Enter the password for the dial-in user and click OK to save the password for the VPN connection. The DrayTek Smart VPN client has options to control the level of verification used for the certificates that secure the SSL VPN tunnel. Help us identify new roles for community members, Remote desktop Connection to computer at work, restrict private domain computer to connect to other networks if network cable disconnected, Windows 10 VPN - L2TP/IPSec With Certificate, Unable to Connect to Windows Server 2012 VPN using L2TP, Is it illegal to use resources in a University lab to prove a concept could work (to ultimately use to create a startup), If you see the "cross", you're on the right track. Check the status. Thank you! Terms of Service. Ensure the correct certificate is used both on the client and the server side. When disabled, only traffic to the VPN router's local subnet will go through the VPN tunnel. This can be re-enabled by navigating in Windows to Control Panel > Administrative Tools > Services. Identify your network adapter and right-click on it, then select Uninstall. Click the Disconnect button to terminate the VPN connection. If not, it is using the General Pre-Shared Key set at VPN and Remote Access >> IPsec General Setup. The i can check the ports. Click here to return to your search results. To learn more, see our tips on writing great answers. Knowledgebase To set up the profile on the router, go to [VPN and Remote Access] > [Remote Dial-In User], click on the first un-used Index number link to edit the profile settings: Set up the profile to acceptL2TP with IPsec Policy connections, set the requirement of that to Must so that users can only connect if going through IPsec to ensure that it's encrypted. But doesn't it seem odd, when he can connect via VPN, if he is anywhere but on his home network? Apple macOS and Mac OS X computers can connect to a DrayTek router that supports SSL VPN with the free DrayTek Smart VPN client for Mac OS X which allows Apple macOS devices to create fast and secure SSL VPN tunnels for teleworking and/or secure browsing. If, however, it doesnt work, you have to manually set the encryption method both for the server and the client side, in order for them to be compatible. L2TP based VPN client (or VPN server) is behind NAT. This is changed from the Settings section of the app, which is accessed from the gear icon highlighted below: This setup guide gives instructions for two methods of configuring the VPN connection, depending on the Certificate Verify Level selected: To set up the SSL VPN profile on the router, go to [SSL VPN] > [User Account], click on the first un-used Index number link to edit the profile settings: Click OK on that page to save the settings for that profile. The clients use a batch, which is using rasdial to connect. If the 'started' option is disabled, enable it. The Pre-Shared Key setting is also shown and can be changed if required: Click OK and the VPN will start to connect. Ready to optimize your JavaScript with Rust? The status of the VPN tunnel can be viewed from the router's web interface under [VPN and Remote Access] > [Connection Management]: When the SmartVPN client has its Certificate Validation Level set to "Match Server Name", it will require a certificate with matching details on the device it's connecting to, this means that the CN / Common Name of the certificate must match the IP address or Host Name of the VPN server that SmartVPN is connecting to and that the certificate has not expired (or is within its Valid To and Valid From time). It can be a protocol incompatibility (AES/3DES, etc). I copy it here in case the link goes bad: In my case, I didn't have to uninstall any 3rd party VPN software. You must have JavaScript enabled in your browser to utilise the full functionality of this website. Method 2: Reset the TCP/IP stack with the netsh int password MOTP and TOTP for higher security. Once you have done all the steps above carefully, the VPN should work smoothly as the protocol settings have been reset to default. If the router has a Host Name associated with its public IP address, the host name can be used as the Common Name. Find IKE and AuthIP IPsec Keying Modules and IPsec Policy Agent Check the status, right click to restart if it states started If the started option is disabled, enable it. Run Smart VPN client and add a profile as follows: Select "IPsec Xauth" for Type Give the name of the profile Enter the router's WAN IP address or domain at Server Enter Account and Password authentication, set up Vigor Router an IKEv2 VPN server, and how to establish a connection from Windows by Smart VPN Client v5.2.0. Check the certificate Draytek Smart Vpn Client Unknown Error Education Technology Leaders See a list of Microsoft Technology Partners: Connect with a partner (third-party Microsoft solution providers) who can setup the OEA architecture in your institution and bring your education use cases to life. SmartVPN client can't be started If only a cmd window pops up when you launch SmartVPN client, you can try the following: a. Did the apostolic or early church fathers acknowledge Papal infallibility? note: you must have automatic updates turned on in settings for this to be work. Is it correct to say "The glue on the back of the sticker is dying down so I can not stick the sticker to the wall"? There are a number of different types of configuration, user to Draytek (using the Draytek VPN Client . The Java SSL Tunnel VPN client runs from the router's SSL VPN web interface, it uses a virtual device driver in Windows to operate and requires administrator rights on the machine to run. Change the Startup type to Automatic. To create and install certificates signed by a Trusted Certificate Authority on the router, follow this guide. Enable the profile, enter a suitable Username to for the account and set the Password for the account: Click OK on that page to save the settings for that profile, then go to [VPN and Remote Access] > [IPsec General Setup] to set thePre-Shared Key for the VPN connection - that needs to be entered twice to ensure that it's entered correctly. Device Manager >> Action, then the WAN Miniport device will be installed automatically. The DrayTek Smart VPN Client software is free for use and can use all protocols that the DrayTek routers currently support such as PPTP, IPsec, L2TP over IPsec and SSL VPN protocols (depending on router model). It only takes a minute to sign up. How to make voltage plus/minus signs bolder? Find Network adapters and click to expand the list Identify your network adapter and right-click on it, then select Uninstall. With the account created and a valid certificate installed on the router, the client can be configured to connect. DrayTek Smart VPN Client software for windows requires DrayTek Virtual PPP adapter to provide the SSL VPN service. Smart VPN Client - DrayTek UAE Smart VPN Client Free VPN Client Software for Vigor Router Users You are here: Home Smart VPN Client Windows Supports PPTP, L2TP, L2TP/IPsec, IPsec, IKEv2, OpenVPN, and SSL VPN. We've got Symantec Antivirus on all machines, but again, there hasn't been any troubles like this on ANY other client. Solution: This occurs most often when 3rd party VPN software has been installed and disables the IKEEXT service. The router's SSL VPN web interface is blocked by the web browser, The web browser reports that the certificate is invalid when accessing the router's SSL VPN interface, The router's SSL VPN web interface does not allow users to log in, After allowing the Java app to run by clicking the "Run" button in Java's security prompt, nothing happens, Clicking "Connect" in Firefox doesn't do anything, The Java SSL Tunnel does not work in Google Chrome, In Windows 10, the SSL Tunnel driver reports "Can't install virtual driver", Clicking "Connect" in Microsoft Edge doesn't do anything, Teleworker VPN - SSL - SSL Tunnel Troubleshooting, PCI DSS - Credit Card Security with DrayTek, Citizens Advice Cornwall chose DrayTek routers. Once the VPN is connected, the main window will show the status of this at the bottom of the window. It is also linked to incorrect configuration of your operating system like Windows 10 in this case. Connect and share knowledge within a single location that is structured and easy to search. In case you have a user-specific issue on your computer yet you still get error 789 after trying any of the above solutions, you can also contact the customer care or tech support team for your specific VPN provider and share the details for further assistance. Please follow these steps to regenerate self-signed certificate Navigate to System Maintenance >> Self-Signed Certificate (2860/2925) or Certificate Management >> Self-Signed Certificate Click Regenerate Put the information, then click generate . Before setting up the SSL VPN connection, it's important to consider which type of certificate verification that the SSL VPN client will enforce; more verification will require additional certificate setup.Each level of verification has different requirements and the default setting is to "Match server name", which checks that the certificate is valid and that it is for the domain / IP that the connection is being made to. As an SSL client, Smart VPN iOS App can select different verification Syslog on both Vigor Routers until the VPN disconnection occurs. Creating an L2TP over IPsec Tunnel VPN in Windows requires the Windows Firewall to function. The Use default gateway on remote network setting is used to set whether all traffic including internet traffic will go through the VPN, if it is ticked, all traffic will go through the VPN, if it is unticked, the VPN will only be used for accessing the remote network. The connection is a L2TP/IPsec, requires encryption, with a Pre-shared key. If it says 'started' click to restart. The reasons can be a bad key, firewall blocking ports 500 or 4500, or in Control Panel > Administrative Tools > Services the service named "IKE and AuthIP IPsec Keying Modules" is not started - in that case start it and if that's the problem change its Startup type to "Automatic". I happened to be running Windows 10 (1803) at the time. Making statements based on opinion; back them up with references or personal experience. Practically, wouldn't almost all VPN clients be behind NAT? Install and launch the client, add a new profile Give your profile a name Under Type, select "L2TP over IPSec" Enter your IP or hostname; This can be the DDNS hostname of your MX, or the Public IP (If your MX is in a warm spare configuration using virtual IPs, this will be the virtual IP of your MX). Become a Dealer This document introduces how to export your Smart VPN profile on another computer Generation and Import Part B: Create IPsec VPN Profile on Vigor3900 for PC to Dial-In Part C: Use Smart VPN Client to Dial IPsec VPN to Vigor3900 Part A: Certificate Generation and Import 1. If the router has a fixed IP address with no hostname associated, that IP address can be used as the router certificate Common Name. Find Network adapters and click to expand the list. Find 'IKE and AuthIP IPSec Keying Modules'. Problem is after a few hours of VPN connectivity (timeout=0), the VPN Client seems to get stuck and connectivity goes slow then stops. It's possible to create a certificate that will work with dynamic IP addresses by using the router's Dynamic DNS facility and a dynamic DNS hostname as the certificate's Common Name. Checks that the certificate is signed by a trusted root authority. This blog post suggests downloading the Windows Update Troubleshooter if you don't already have it. The device will reinstall and should reset it to default settings. Counterexamples to differentiation under integral sign, revisited. Run SmartVPNService.exe in SmartVPN clinet folder b. Machine Certificate on VPN Server does not have Server Authentication as the EKU. Did neanderthals need vitamin C from the diet? I will check that, thank you :) Also i told the guy to send me his home network public ip. Port 500, 4500 and 1701 should be open? Knowledgebase About us By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. IKEv2 VPN with EAP Authentication from Windows to Vigor3900/2960 by using the self-signed certificate. The IPsec VPN client is dialing the VPN with a mismatched Pre-Shared Key. There are configuration examples on the Draytek site. The DrayTek routers that support Dial-In VPN connections can use any compatible VPN client to connect a remote dial-in user VPN to achieve secured access to the network connected to the router and its internet connection. The client still can't connect.. Have you got any more up your sleve? it may be necessary to remove the 3rd party VPN software. Disconnect vertical tab connector from PCB. Find a Partner Find materials to get started on your own: Clients can establish an SSL VPN connection ok. This generic error is thrown when the IPSec negotiation fails for the L2TP/IPSec connections. Right click and scroll down and click on Properties Select the Startup type and change it to Automatic and save Restart your VPN and it should work smoothly now as the protocol settings should reset to default. Right-click Start and select Device Manager. If that is good, use an external port checker to see if the ports are open. Published On: 2019-11-04 Was this helpful? Checks that the certificate's Common Name / CN matches the destination of the server connection. The key is good, i've double-triple checked that. In this example, the Smart VPN Client will be used to make an L2TP over IPsec VPN connection to a DrayTek router. The SSL VPN Tunnel feature available on DrayTek SSL VPN routers allows remote teleworkers to connect using either the DrayTek Smart VPN Client or a web browser using the Java SSL Tunnel client. the username and password). Router Setup 1. From: Fix Windows 10 VPN error 789 connection failed due to security issues: Remote Access error 789 pops up when your system is not properly set up to connect to an L2TP server, thus the connection attempt fails even before you establish a connection with the server. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site, Learn more about Stack Overflow the company. Thanks for contributing an answer to Super User! Find the service named IKE and AuthIP IPsec Keying Modules and open it. Draytek Smart VPN Dial in client 5.3.0 - SSL (Mainly Windows 10) Connects to Internode perfectly. On the Draytek router's you can check the router's WAN IP address on the [Online Status] > [Physical Connection] page. The driver should be installed during Smart VPN Client software installation; however Smart VPN client profile is compatible between different PCs, so that we can set up VPN on multiple PCs in a simple way. It's also possible to just pause the windows10 update for the next 7 days, maybe this is enough to survive this problem, a hotfix kb5010793 was released to patch the issue, Fix Windows 10 VPN error 789 connection failed due to security issues, [KB5009543 (OS Builds 19042.1466, 19043.1466, and 19044.1466)], the only remedy is to uninstall and block it for now. If the VPN client is DrayTek Smart VPN client, please provide the draytek_svc.log which can be found in the installation folder. The SSL VPN Tunnel feature available on DrayTek SSL VPN routers allows remote teleworkers to connect using either the DrayTek Smart VPN Client or a web browser using the Java SSL Tunnel client. With an L2TP over IPsec VPN connection, the IPsec negotiation of the VPN uses the same pre-shared key for all users and the L2TP portion allows each user to have a unique username and password. Become a Dealer When would I give a checkpoint to my D&D party that they can return to if they die? If the VPN profile has a specified Remote VPN IP or Peer ID, the Pre-Shared Key is the value of IKE Pre-Shared Key in that VPN profile. Super User is a question and answer site for computer enthusiasts and power users. If this doesnt fix error 789, try the next solution. click 'restart now' to reboot your computer. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. I need some help with our VPN solution, if you would be so kind :), Remote Access error 789 - The L2TP connection attempt failed because the security layer encountered a processing error during initial negotiations with the remote computer. IPsec defaults, enter Customize. Is the EU Border Guard Agency able to tell Russian passports issued in Ukraine or Georgia from the legitimate ones? This example uses the hostname ssl.draytek.vpn as the public hostname of the router and the router's certificate Common Name. DrayTek Smart VPN Client software for windows requires DrayTek Virtual PPP adapter to provide the SSL VPN service. Why does the distance from light to subject affect exposure (inverse square law) while from subject to lens does not? Make sure your SSL VPN is choosing Self-Signed Certificate. When connected, the VPN status can be viewed on the router in the [VPN and Remote Access] > [Connection Management] section, which will display the connecting IP, the local IP it has been assigned and the protocol that it is using: About us Teleworker VPN - L2TP over IPsec- DrayTek Smart VPN Client, PCI DSS - Credit Card Security with DrayTek, Citizens Advice Cornwall chose DrayTek routers. click 'Uninstall' (at top of installed updates list). Solve the Can't find VPPP adapter Error of Smart VPN Client, Export the Smart VPN profile to other computers, IPsec VPN with X.509 Authentication from Windows to Vigor3900/2960 by Smart VPN Client, IKEv2 VPN with EAP Authentication from Windows to Vigor3900/2960 by using the self-signed certificate, Difference between Certificate Verify Level of Smart VPN iOS APP, Ways to fix the VPN No PPP Control Protocols Configured Error, How to approach zero trust network with Vigor routers. Downloads If you have users that travel frequently or work remotely, installing a VigorBX2000 allows them to communicate with their peers in the office quickly and economically. How does legislative oversight work in Switzerland when there is technically no "opposition" in parliament? You must have JavaScript enabled in your browser to utilise the full functionality of this website. In case Pre Shared Key (PSK) is used, ensure that the same PSK is configured on the client side, and the VPN server machine. Click OK to save that and a window for L2TP over IPsec setup will appear: Set the Pre-Shared Key for the connection first of all, the other settings to note are the Security Method settings, this defaults to Medium(AH) mode which is not encrypted, set this to High(ESP) and select a suitable security method from the list, in this example, AES128 with SHA1 will be used. Right-click Start and select Device Manager. Error 789 is a generic error thrown when IPSec negotiation fails. I will try that. Asking for help, clarification, or responding to other answers. Apple computer running Mac OS X 10.11 or later with a, DrayTek Vigor router with SSL VPN Tunnel support (i.e. Or am i getting that wrong? Restart your computer. Did not help. I've also tried to change it to Domain network, and that didn't help either. Which every other client has the same version of. Click OK to save the settings for the VPN connection. It is Windows 7 (pro i believe). The DrayTek Smart VPN Client software is free for use and can use all protocols that the DrayTek routers currently support such as PPTP, IPsec, L2TP over IPsec and SSLVPN protocols (depending on router model). 3. The device will reinstall and should reset it to default settings. JavaScript seems to be disabled in your browser. The VPN client will get an IP address from the remote network automatically but this can be specified in the VPN client using the Manually get IP address & DNS server setting. Restart your computer. No other clients is having issues. In this example, the Smart VPN Client will be used to make an L2TP over IPsec VPN connection to a DrayTek router. JavaScript seems to be disabled in your browser. If this doesn't fix error 789, try the next solution. Download Version 5.6.1 View Release Note Download File Checksum macOS Supports SSL VPN, IPsec XAuth, and IKEv2 EAP Mobile Supports SSL VPN, IPsec XAuth (iOS), IKEv2 EAP (iOS), and OpenVPN (Android) 6. The driver should be installed during Smart VPN Client software installation; however, if you see such error while establishing the SSL VPN connection, please follow the steps to resolve it. News The iOS Setup 1. Enter cmd command 'sc query SmartVPNService' to check service state, it should be "STOPPED" In this example, the type of VPN is L2TP over IPsec, the address or host name of the VPN server needs to be specified in the VPN Server IP/Host Name field and the Username that will be used in the VPN profile should be set in the User Name field, enter the password for the VPN in the Password field. I haven't got immediate access to his router, and would prefer if this could be leaved "untouched". The iOS Setup 1. Terms of Service. Teleworker VPN - SSL - Apple Mac OS X - Smart VPN Client, PCI DSS - Credit Card Security with DrayTek, Citizens Advice Cornwall chose DrayTek routers, Checks that the certificate is within the Valid To and Valid From times. Terms of Service. Part 1. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Run Smart VPN Client. Click OK. The January 2022 Cumulative Update for Windows 10 can interfere with IKEv2 VPN connections on some version of Windows 10 [KB5009543 (OS Builds 19042.1466, 19043.1466, and 19044.1466)]. It will also show the status in the computer's System Tray, which can be used to disconnect the VPN if necessary. The DrayTek Smart VPN Client automatically configures and secures the necessary Windows Firewall policy settings when establishing the tunnel. Machine certificate or trusted root machine certificate is not present on the VPN server. Microsoft Edge does not support NPAPI plugins.Chrome after version 42 no longer supports or allows the use of NPAPI plugins.Firefox after version 52 no longer supports or allows the use of NPAPI plugins. Control Panel -> All Control Panel Items -> Programs and Features, then. Smart VPN Client, Smart VPN App, iOS, SSL, Tunnel, VPN, Apple, Apple iOS, Certificate, Certificate Error, Connection Error, Verify Certificate The firewall SEEMS to be turned off when on Private and Domain network, but not on Public. Is energy "equal" to the curvature of spacetime? The operating system will prompt to confirm whether the SmartVPN application is allowed to use the credentials it has saved, click Always Allow and SmartVPN will then continue connecting: Once connected, the SmartVPN client will then show details for the VPN once it has connected. Before trying any of these solutions, ensure that L2TP and IPSec pass-through options are enabled from your router. Press the "Connect" buton to establish the VPN tunnel. On this page, it's also possible to select which security types are enabled for teleworker VPN connections, in this example, only AES is selected: Click OK on that page to save the settings. This only happens on one single users PC, and only when he is on his home network. To create and install certificates signed by a Trusted Certificate Authority on the Vigor 3900 and Vigor 2960, follow this guide. Do non-Segwit nodes reject Segwit transactions with invalid signature? Same for the "IPsec Policy Agent" service. Hopefully one of the next cumulative updates will repair this issue. VPN should be able to dial-up now. click Hide updates to see a list of available updates and select KB5009543. Default type of protocol encryption can be changed by various apps so I never exclude this issue when debugging VPN connections. Go to Certificate Management >> Trusted CA, click During the initiation of an SSL connection, the client will verify the server's identity by checking the certificate provided by the server. Hebrews 1:3 What is the Relationship Between Jesus and The Word of His Power? About us Vigor 2860), Static IP address or Host Name (including Dynamic DNS) for the router's WAN interface, Recommended: Certificate (can be self-signed) with valid Common Name (IP or Host Name) and valid To/From times. UDP port 500 and 4500 should be NATed and 1701 forwarded. If you configured your VPN service manually, then make sure you use the preshared key. IKE and AuthIP IPsec Keying Modules disabled: Draytek Smart Vpn Client Unknown Error, Vutbr Vpn, Avast Secureline Vpn Buy Eay, Purevpn Web Protection Inactive, Kvm Guest Vpn, Est Ce Que Les Vpn Utilisent Datas, Share Vpn From Mac To Apple Tv . News Smart VPN Client Free VPN Client Software for Vigor Router Users Windows Supports PPTP, L2TP, L2TP/IPsec, IPsec, IKEv2, OpenVPN, WireGuard, and SSL VPN. Wrong certificate or pre-shared key is set on the VPN server or client. Why would Henry want to close the breach? Please, ask any questions if you have any. 5. Become a Dealer The VPN tunnel can now be established, the VPN profile will show with a red icon to indicate that it is disconnected. But this is controlled by the antivirus. I have usually found them quite good. Thank you! Didnt seem to help. To create a custom self-signed certificate on the router with valid Common Name details, follow this guide. Though this solution is implied by a number of other answers, the only thing I had to do is described by the third option on this blog. Under Data integrity and encryption, select an algorithm that is compatible with the destination. If you are using PPTP, L2TP or SSL VPN the most common error is the password so it's worth double checking that you are using the correct authentication details (i.e. The best answers are voted up and rise to the top, Not the answer you're looking for? The operating system will then display this warning: Once the VPN has saved the profile, go to the Advanced settings for the profile to configure how the VPN tunnel operates: In this section, the security protocols used and options for how traffic routes through the VPN can be changed: The option to "Send all traffic through this tunnel" is not enabled by default. I assume the client is on Windows - which version? Open the DrayTek Smart VPN Client and click Insert to create a new VPN profile: That will open a new window to configure the VPN settings: In the new profile, set the Profile Name if necessary. 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